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1. Kiosks cut down on contact

Abstract: Delta Air Lines’ goal is for 85 percent of passengers to use so-called automated check-in processes. Those savvy passengers will use home computers to print boarding passes. Automated kiosks at airports allow fliers to change seats, notify airlines that t ...
Date: 10/19/2009
Score: 0.77
Section/Page: Northwest Arkansas
Byline: ROBERT J. SMITH

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